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How can I check my balance?

How can I check my internet balance?

  • *660#YES 
  • * 6060 # YES (for information on all packages in your number)
  • “Bonus” açar sözünü 6060-a SMS
  • Naxtel Plus
  • Personal Cabinet

How can I check which tariff I am on?

How can I increase the balance of another naxtel subscriber?

Through payment card:

  • *600#060number#16 digit password#YES
  • *600#060 number #16 digit password# keyword SMS to 6060
  • Naxtel Plus
  • Personal Cabinet

Through balance transfer service:

  • *601#060number#050#YES
  • *601#060number#050# keyword SMS to 6060
  • Naxtel Plus
  • Personal Cabinet

Notes:

  • The service fee is 0.05 AZN.
  • You can use the service as many times as you want throughout the day.
  • You can increase the balance of another Naxtel subscriber by only 0.50 AZN at your own expense

How to activate secret call service?

  • Secret Call service is active for each Naxtel subscriber.
  • The secret call service allows you to mask your phone number during a call.

Is it possible to discover who made the calls using a secret number?

  • If you are concerned about covert calls and want to learn more, you can contact your local police station.

What is the best way to get an explanatory invoice of incoming calls?

  • It isn’t possible to get an explanatory invoice of incoming calls 
  • The explanatory invoice contains only outgoing calls, SMS and general usage information. SMS text is not displayed.

Can someone else get an explanatory invoice for my number?

  • Only the official owner of the phone number has access to this information
  • You must present your ID card to Naxtel Customer Service in order to receive an explanation receipt for the number in your name.