FAQ
How can I check which tariff I am on?
To learn the existing tariff on prepaid tariffs:
- *610#YES
- Naxtel Plus
- Personal Cabinet
Is the transition between prepaid tariffs paid?
- Transition between prepaid tariffs is paid. The service fee is 1 AZN.
Is the transition from prepaid to postpaid tariffs paid?
- Transition from prepaid to postpaid tariffs is paid? The service fee is 2 AZN.
How can I switch from prepaid tariff to postpaid tariff?
- To switch from a prepaid to a postpaid tariff, you must present an ID card to Naxtel Customer Service.