With effect from 01.12.2025, Naxtel LLC will cease providing telecommunication services.
Subscribers of Naxtel LLC who wish to retain their existing numbers under their own name and continue using mobile communication services are advised to switch to one of the three mobile operators in the country (Azercell, Bakcell, Nar) from 01.10.2025 to 01.12.2025.
Subscribers who do not switch to the network of one of the above-mentioned mobile operators by the specified date will have their numbers deactivated (terminated), and the existing contract related to those numbers will be terminated. Once the contract is canceled, any services currently active on the number will be deactivated, and any unused balance remaining on the SIM card will be deleted (reset).
Naxtel LLC is not responsible for refunding or compensating any unused or deleted (reset) balances after the above-mentioned date and reserves the right to reject any related compensation claims.
More detailed information about the changes can be obtained from the Naxtel LLC Call Center at 299.
Important Notes:
- Number portability will be carried out at specially designated offices of the mentioned mobile operators in the territory of the Nakhchivan Autonomous Republic, as well as in the cities of Baku and Ganja.
- You can view the list of designated service centers through the following links:
- For detailed information on the services and tariffs offered by Azercell, Bakcell, and Nar, please visit their official websites (www.azercell.com, www.bakcell.com, www.nar.az) or contact their Customer Services:
Azercell Call Center: *1111
Bakcell Call Center: 555
Nar Call Center: 777 (from Nar numbers) or 012 444 0 777 (from other numbers)