Attention! The application period for number portability to Azercell, Bakcell, and Nar networks has been extended.
Dear subscribers,
Taking into account the numerous requests received from you, and in order to allow you to fully utilize the funds in your balance and make your mobile operator choice more convenient, changes have been made to the service termination and number portability dates.
Accordingly, the final application date has been extended by 15 days and set to 15.12.2025.
From 15.10.2025 to 15.12.2025, you may transfer your number to the desired network through the specially designated centers of Azercell, Bakcell, and Nar operators.
Please note that the provision of telecommunication services by Naxtel LLC will be terminated as of 15.12.2025.
Subscribers who do not switch to the network of one of the above-mentioned mobile operators by the specified date will have their numbers deactivated (terminated), and the existing contract related to those numbers will be terminated. Once the contract is canceled, any services currently active on the number will be deactivated, and any unused balance remaining on the SIM card will be deleted (reset).
Naxtel LLC is not responsible for refunding or compensating any unused or deleted (reset) balances after the above-mentioned date and reserves the right to reject any related compensation claims.
More detailed information about the changes can be obtained from the Naxtel LLC Call Center at 299.
Important Notes:
- Number portability will be carried out at specially designated offices of the mentioned mobile operators in the territory of the Nakhchivan Autonomous Republic, as well as in the cities of Baku and Ganja.
- You can view the list of designated service centers through the following links:
- For detailed information on the services and tariffs offered by Azercell, Bakcell, and Nar, please visit their official websites (www.azercell.com, www.bakcell.com, www.nar.az) or contact their Customer Services:
Azercell Call Center: *1111
Bakcell Call Center: 555
Nar Call Center: 777 (from Nar numbers) or 012 444 0 777 (from other numbers)